Frequently Asked Questions

Everything you need to know about shopping with FEMINA.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

How can I return or exchange an item?

We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How do I find the right size?

Each product page features a detailed 'Size Guide' with measurements in inches and centimeters. We also provide fit recommendations (e.g., 'True to Size' or 'Oversized') based on customer feedback.

What payment methods do you accept?

FEMINA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel. You can check the 'Sustainability' tab on individual product pages for specific details.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can cancel your order within 30 minutes of placement. After that, we are unable to make changes, but you may return the items once they arrive.